Textdrive and hpricot

Web hosts have a difficult challenge with their shared servers. Unlike a dedicated box or a virtual private server, they can’t let users install just anything, because stability for everyone is at stake.

I needed the amazing hpricot gem for an app I’m testing on textdrive. It’s a native gem that requires a compile step to install, so normal users can’t do it themselves. I assumed I was stuck.

Within 24 hours of submitting a support ticket, they came through. Most other shared hosts would have no idea what to do with this. Thanks, Textdrive!

———- Forwarded message ———-
From: Help @ Joyent
Date: Mar 12, 2007 1:55 PM
Subject: Update on Your Request {68041}
To: …

Hi Bernie,

I just installed hpricot on Burnaby. Thanks for hosting with us!

Best regards,
Basil Crow

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